IT Tech Support I & II

IT Tech Support I and II - Each a 1 Semester Course

Grades:   9-12

Credit: 0.5

Prerequisite: C or better in 21st Century Skills

Learn to install, maintain, troubleshoot, and repair hardware and software.  Students enrolled in the IT Tech Support course(s) will work towards earning their CompTIA A+ certification. CompTIA A+ is the preferred qualifying credential for technical support and IT operational roles. It is about much more than PC repair.  IT Support Specialists who earn this credential are better prepared to troubleshoot and problem solve. Technicians understand a wide variety of issues ranging from networking and operating systems to mobile devices and security. A+ supports the ability to connect users to the data they need to do their jobs regardless of the devices being used. Certification is a direct pathway to being employed as an IT Support Specialist with an entry level position. Opportunities for internships and work experience may be available within this course.

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